Privacy Policy

Effective Date: January 11, 2026

Express Care Clinic of Oneonta (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.

Information We Collect

We may collect the following types of information:

  • Personal information such as name, phone number, and email address

  • Health-related information you voluntarily provide

  • Appointment requests and communications

  • Website usage data such as IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

  • Provide medical care and related services

  • Schedule appointments and respond to inquiries

  • Communicate important information related to your care

  • Improve our website and services

  • Comply with legal and regulatory requirements

Protected Health Information (PHI)

As a medical practice, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is used and disclosed only as permitted by law for treatment, payment, and healthcare operations.

Information Sharing

We do not sell or rent your personal information. We may share information:

  • With healthcare providers involved in your care

  • With service providers assisting our operations under confidentiality agreements

  • When required by law or necessary to protect patient safety

Website Cookies and Analytics

Our website may use cookies or analytics tools to enhance functionality and user experience. These tools do not collect protected health information.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.

Your Rights

You have the right to:

  • Access your personal and health information

  • Request corrections to your information

  • Request restrictions on certain uses or disclosures

  • Obtain a copy of this Privacy Policy

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact:

Express Care Clinic of Oneonta

2040 2nd Ave East

Oneonta, Alabama 35121

Phone: 205-274-9700

Email: info@ecc-health.com

HIPAA Notice of Privacy Practices

Effective Date: January 11, 2026

This Notice describes how medical information about you may be used and disclosed and how you can access this information.

Our Responsibilities

Express Care Clinic of Oneonta is required by law to:

  • Maintain the privacy of your protected health information (PHI)

  • Provide you with this Notice of our legal duties and privacy practices

  • Follow the terms of this Notice

How We May Use and Disclose Your Information

We may use and disclose your PHI for:

  • Treatment: Providing, coordinating, or managing your healthcare

  • Payment: Billing and collection activities

  • Healthcare Operations: Quality assessment, staff training, and compliance

We may also disclose PHI when required by law, for public health purposes, or to prevent serious harm.

Your Rights

You have the right to:

  • Access and obtain a copy of your medical records

  • Request corrections to your records

  • Request limits on certain uses or disclosures

  • Request confidential communications

  • Receive a paper or electronic copy of this Notice

Complaints

You may file a complaint if you believe your privacy rights have been violated. Filing a complaint will not affect your care.

Contact for Privacy Matters

Express Care Clinic of Oneonta

2040 2nd Ave East

Oneonta, Alabama 35121

Phone: 205-274-9700

Email: info@ecc-health.com

Terms & Conditions

By accessing or using this website, you agree to the following Terms and Conditions.

Use of Website

This website is intended for informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

No Medical Advice

Content on this website is not a substitute for consultation with a licensed healthcare provider. Always seek professional care for medical concerns.

Appointments and Communications

Submitting forms or messages through this website does not establish a provider-patient relationship until an appointment is confirmed.

Intellectual Property

All content on this website is owned by Express Care Clinic of Oneonta and may not be reproduced without permission.

Limitation of Liability

We are not liable for damages arising from use or inability to use this website.

Changes

We reserve the right to update these Terms at any time.

Medical Disclaimer

The information provided on this website is for general informational purposes only and should not be relied upon as medical advice.

  • Do not delay or disregard professional medical care based on website content

  • In a medical emergency, call 911 immediately

  • Website use does not establish a patient-provider relationship

Express Care Clinic of Oneonta makes no warranties regarding the accuracy or completeness of website content.